Terms of service
The Good Fats
By accessing or purchasing from www.thegoodfats.in
, you agree to be bound by the following Terms & Conditions. If you do not agree, please do not use this website.
1. About Us
This website is operated by The Good Fats. Throughout the site, the terms “we”, “us” and “our” refer to The Good Fats.
For any queries, you may contact us at:
Email: Info@thegoodfats.in
Phone: +91 62653 54245
Registered Address: 107/108 , Aditya heritage, mindspace, malad west , mumbai 400064
2. Eligibility
By using this website, you confirm that:
You are at least 18 years of age
You are legally capable of entering into a binding contract
The information provided by you is accurate and complete
We reserve the right to refuse service to anyone for any reason at any time.
3. Products & Information
We strive to ensure that product descriptions, images, pricing, and other information are accurate and up to date. However:
Product images are for illustrative purposes only
Minor variations in packaging may occur
Product specifications and availability may change without prior notice
We do not warrant that all website content is complete, reliable, current, or error-free
In case of an error in pricing or product information, we reserve the right to cancel or refuse orders placed at the incorrect price.
All products are sold for personal use only and not for resale without prior written consent.
4. Health & Medical Disclaimer
The information provided on this website is for informational purposes only and is not intended to diagnose, treat, cure, or prevent any disease.
Our products are not a substitute for professional medical advice. Customers are advised to:
Read product labels carefully before use
Consult a qualified healthcare professional before consumption, especially if pregnant, nursing, under medical supervision, or taking medication
You are responsible for reviewing ingredient information to ensure suitability.
5. Orders & Payment
All orders are subject to acceptance and availability
We reserve the right to cancel or refuse any order at our discretion
Prices are listed in INR and are inclusive/exclusive of GST as stated on the product page
Full payment must be received before dispatch
We are not responsible for payment gateway failures or transaction delays caused by third-party service providers.
6. Shipping & Delivery
Shipping timelines provided are estimates and may vary depending on location and courier partner operations.
We are not liable for delays caused by:
Incorrect address provided by the customer
Customer unavailability
Courier partner delays
Natural disasters, government restrictions, or other force majeure events
Risk of loss and title for products pass to the customer upon delivery.
7. Replacement & Refund Policy
We follow a replacement-oriented resolution policy.
Refunds or replacements may be provided in cases of:
Damaged products
Defective products
Incorrect product delivered
All claims must be made within [Insert Number] days of delivery and may require supporting evidence (e.g., photographs, unboxing video).
Refunds, where applicable, will be processed to the original payment method within a reasonable timeframe.
We reserve the right to refuse requests that do not meet our policy conditions.
8. Limitation of Liability
To the maximum extent permitted by law, The Good Fats shall not be liable for any:
Allergic reactions due to undisclosed sensitivities
Improper storage or handling after delivery
Misuse of the product
Indirect, incidental, special, or consequential damages arising from use of the website or products
Our total liability, if any, shall not exceed the purchase value of the product.
Nothing in these terms limits rights available under applicable consumer protection laws.
9. Force Majeure
We shall not be liable for any failure or delay in performance due to events beyond our reasonable control, including but not limited to natural disasters, pandemics, government actions, strikes, supply chain disruptions, or courier delays.
10. Intellectual Property
All content on this website, including text, graphics, logos, images, product designs, and branding, is the property of The Good Fats and is protected under applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.
11. Privacy
Your use of this website is also governed by our Privacy Policy available on this website.
12. Governing Law & Jurisdiction
These Terms & Conditions are governed by the laws of India.
Any disputes arising out of or relating to the use of this website shall be subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra.